Privacy disclaimer

Processing of personal data

Welcome to theresinlovers.com! Information according to EU Regulation 2016/679 (GDPR).

You are strongly encouraged to read our Privacy Policy document that is applied in case of access and consultation of our site and / or use of the services offered regardless of whether the purchase is finalized.

> What data are collected?

When choosing our services, you accept that our company collects some of your personal data.

Specifically, we deal with two categories of personal data:

Data provided directly by the user.
Data collected automatically.
1. DATA PROVIDED DIRECTLY BY THE USER

The data provided by the user are different based on the subject's characteristics.

- If you are a private person

When you register, we ask you to provide us with some personal data to take advantage of our online store.

The data we ask you, for example, are:

name, surname, address, email address and password
date of birth
sex
city ​​or municipality of reference
telephone number
tax code (for the sole purpose of issuing the "invoice" sales tax document)
As part of the use of the service you can take advantage of the "Contact Us" and "Chat" functions to communicate with our Customer Service respectively.

- Data of third parties

If you provide personal data of third parties, such as those of your family or friends, you must be sure that these subjects have been adequately informed and have consented to the related processing in the manner described by this statement.

- Data of minors of 16 years

If you are under the age of 16, you can not provide us with any personal information, nor can you register on theresinlovers.com, and in any case we do not assume any responsibility for any false statements that you provide. Should we notice the existence of untruthful declarations, we will proceed with the immediate cancellation of any personal data acquired.

- If you are a professional

When you create an account, wanting to take advantage of the tax benefits of the members of the Chamber of Commerce, you will be asked for some additional data to the basic ones (of a private person):

company name, company tax code and VAT number of the company.
2. DATA COLLECTED IN AUTOMATIC MODE

From the services we use, we collect the following data:

technical data: eg IP address, browser type, data relative to the current (approximate) position of the instrument you are using;
data collected using cookies or similar technologies: for more information, please visit the "Cookies" section (which you can find in the appropriate section of this page).


> How do we process the collected data?


We use the data provided and collected to offer you our best service every day, to be able to inform you about our business activities or to offer you a service closer to your interests.

More specifically, your data is used for:

registering with the theresinlovers.com website so as to be able to use the services offered by it *;
subscription to the newsletter and / or any promotional activity of the group, only if explicitly requested (by checking the appropriate box) **;
receipt of orders, evasion of the same and related activities;
customer service and product support (both through the Contact form and the Chat service);
contact by any other department of the staff Resin Lovers Srls (returns office, logistics office, marketing office, etc.);
administrative, accounting, tax and fiscal activities.
* In case of purchases where the delivery of the product will be to your friend (eg gift, delivery to third party, etc.) theresinlovers.com will undertake to communicate the privacy policy to the "third party" but it will be you that you must receive consent to the use of data relating to the "third party" as you will be responsible for indicating and / or inserting them.

** When you expressly give us your consent, we use your personal information to inform you about commercial activities that may be of interest to you.

In particular we use them for:

communicate promotional, commercial and advertising activities on events, initiatives or partnerships of Subito, by e-mail, sending SMS or push notifications; only if you are a professional, for phone calls through operator, customer care service consisting in the offer of dedicated services at the sales and after-sales
carry out analysis and reporting activities related to promotional communication systems, such as the detection of the number of open emails, clicks made on links within the communication, the type of device used to read the communication and the relative operating system or the list of unsubscriptions to the newsletter.

> How do we process the collected data?

We use the data provided and collected to offer you our best service every day, to be able to inform you about our business activities or to offer you a service closer to your interests.

More specifically, your data is used for:

registering with the theresinlovers.com website so as to be able to use the services offered by it *;
subscription to the newsletter and / or any promotional activity of the group, only if explicitly requested (by checking the appropriate box) **;
receipt of orders, evasion of the same and related activities;
customer service and product support (both through the Contact form and the Chat service);
contact by any other department of the staff Resin Lovers Srls (returns office, logistics office, marketing office, etc.);
administrative, accounting, tax and fiscal activities.
* In case of purchases where the delivery of the product will be to your friend (eg gift, delivery to third party, etc.) theresinlovers.com will undertake to communicate the privacy policy to the "third party" but it will be you that you must receive consent to the use of data relating to the "third party" as you will be responsible for indicating and / or inserting them.

** When you expressly give us your consent, we use your personal information to inform you about commercial activities that may be of interest to you.

In particular we use them for:

communicate promotional, commercial and advertising activities on events, initiatives or partnerships of Subito, by e-mail, sending SMS or push notifications; only if you are a professional, for phone calls through operator, customer care service consisting in the offer of dedicated services at the sales and after-sales
carry out analysis and reporting activities related to promotional communication systems, such as the detection of the number of open emails, clicks made on links within the communication, the type of device used to read the communication and the relative operating system or the list of unsubscriptions to the newsletter.


> How do we process your data?

The processing of data (collection of registration, conservation and use) is performed in the following ways:

- in automated mode (with the aid of IT tools);
- in paper format (through the collection of documents in traditional files, cards and paper files), with logic strictly related to the purposes indicated and, however, in order to ensure the security and confidentiality of the data.

> Is data provision mandatory?

The provision of data is required only for the data necessary for the provision of services offered by Resin Lovers and are marked with an asterisk (*).

Should they be omitted for any reason, this will prevent theresinlovers.com from executing all those reports that necessarily require this data (eg sales contract, service execution, customer support, etc.).

All data that do not bear the asterisk (*), such as those for promotional or profiling purposes, must be considered OPTIONAL and their omission does not imply any impediment to the provision of the service.

No data conferred will be detrimental to the image and reputation of theresinlovers.com as well as being contrary to morality, discriminating at the political, religious, racial and sexual orientation. It should not incite violence, pornography, pedophilia and illegal activities.
In all these cases and in cases deemed contrary to the law, theresinlovers.com will be entitled to delete all data without any communication.

> Who are the subjects of the treatment?

1) HOLDER OF THE TREATMENT
The data controller collected through the portal theresinlovers.com is Resin Lovers Srls, in person of its legal representative pro-tempore, with registered office in Italy, Via Milano, 14 - 61037 Mondolfo (PU) - CF / P.IVA 02630720411 hereafter referred to as theresinlovers.com.

It will be theresinlovers.com that will decide the purposes and methods of data processing in addition to the security measures with regard to data aimed at their protection.

2) SUBJECTS TO WHICH PERSONAL DATA CAN BE DISCLOSED
In the full performance of the company's activity, other subjects, internal or external to the organization in question, may become aware of the data.

The collected data can be communicated to:

commercial staff, technicians, programmers and administrative staff specifically appointed. It is possible to request the list of agents in place.
companies that perform functions strictly connected and instrumental to the operations, including technical, of the services of Resin Lovers, such as suppliers, suppliers of direct marketing services and customer care, companies that provide administrative services, storage, payment and billing.
bodies and administrative and judicial authorities on the basis of legal obligations.
Your personal data may be transferred outside the European Union to be processed by some of our service providers. Should this happen, we make sure that the transfer takes place in full compliance with current legislation and that everything is guaranteed by an appropriate level of data protection, including through standard clauses provided by the European Commission.

We will never sell your data and in no other case will be disclosed to third parties, except for cases where the communication of the same is mandatory by law or is necessary for objectives required by law and that the law itself does not consider necessary your consent . Valgano by way of example any queries from the police forces or requests from Banca Credito Cooperativo Agenzia Fano, which takes care of credit card payments on theresinlovers.com, in order to process and complete your order.

> How can you receive information about data, delete it, modify it or have a copy?

1) Access to personal data from the reserved area and withdrawal of consent (opt-out)
At any time you can view your personal information placed in the sections of the restricted area. Enter your account by clicking "My account", the main personal data will be found in the section "My personal information" and "My addresses".

In these sections, in addition to changing and updating personal data, you can revoke the optional consent you provided previously.

2) Cancellation and export of personal data
To request the cancellation of the processing of personal data or to have a copy, you can send a request to the email address [email protected] (specifying the subject of the email) from the email box you registered with the portal.

Data will be exported within 30 days or within three months if the export becomes particularly complex.

The cancellation of all personal data will be carried out in the required technical time and in accordance with the retention period defined in the section "How long will the data be stored?".

3) User rights
Any natural person who uses our service can:

Obtain from the owner, at any time, information about the existence of their personal data, the origin of the same, the purposes and methods of treatment and, if present, to obtain access to personal data and information as provided in Article 15 of the GDPR.
request the updating, rectification, integration, deletion, limitation of the processing of data in the event one of the conditions provided for in Article 18 of the GDPR occurs, the transformation into anonymous form or blocking of personal data, processed in violation by law, including those that do not need to be kept for the purposes for which the data were collected and / or subsequently processed.
To oppose, in whole or in part, for legitimate reasons, to the processing of data, even if pertinent to the purpose of the collection and processing of personal data provided for the purposes of commercial information or sending advertising material or direct selling or for the performance of market research or commercial communication. Each user also has the right to withdraw the consent at any time without prejudice to the lawfulness of the treatment based on the consent given prior to the revocation.
Receive your personal data, provided knowingly and actively or through the use of the service, in a structured format, commonly used and readable by automatic device, and transmit them to another data controller without hindrance.
Submit a complaint to the Italian Data Protection Authority.

> How long will the data be stored?

The data, which will be collected in paper and / or electronic-IT format, will be kept for the time necessary to satisfy the intended purposes.

For direct marketing and profiling purposes we keep your data for a maximum period equal to that foreseen by the applicable legislation (respectively equal to 24 and 12 months).

Invoices, accounting documents and transaction data are stored for 11 years under the law (including tax obligations).

In the case of the exercise of the right to be forgotten through the request for explicit cancellation of personal data processed by the owner, we remind you that such data will be kept, in a protected form and with restricted access, only for purposes of ascertainment and repression of crimes. no more than 12 months from the date of the request and will subsequently be securely deleted or anonymised irreversibly.

Finally, we remind you that for the same purposes, the data relating to electronic traffic, excluding the contents of communications, will be kept for a period of no more than 6 years from the date of communication, pursuant to art. 24 of the Law n. 167/2017, which implemented the EU Directive 2017/541 on anti-terrorism.

If you do not exercise any active action (for example browsing, searching and / or any other way of using the service) on theresinlovers.com for a period of 27 months, you will be classified as an inactive user and your personal data will be deleted automatically.

 

> How do we protect your data?

The data are collected by the parties authorized for the treatment, indicated in the section above, according to the regulations of reference, with particular regard to security measures provided by the GDPR (Article 32) for their treatment by computerized, manual and automated tools in in order to guarantee the security and confidentiality of the data.

Theresinlovers.com is active to minimize any risk of loss and / or damage, total or partial, of the data in our possession, as is always vigilant so that there are no unauthorized access. The commitment of theresinlovers.com does not guarantee, however, that the above can happen and we allow you to suggest that your hardware is equipped with software for data protection and antivirus as well as it would be appropriate that your internet provider is equipped with all those necessary measures for data transmission.

> Can the privacy statement change?

This page to inform users about the use of their personal data may be subject to changes over time. In case of important changes on the use of user data occurred by the Owner, the latter will notify highlighting on their pages or through other appropriate means.

External links and cookies
Theresinlovers.com prepares, within its online activity, links to websites outside theresinlovers.com itself.

These are used only to facilitate online search and user navigation. Theresinlovers.com is not responsible for the contents of these external sites and the links themselves should not be construed in any way as Theresinlovers.com's recommendation to navigation and any other activity in these.

What is stated in this Policy is not applicable to sites outside of theresinlovers.com and we can not be held responsible for content, rules or requests from these websites.

We therefore invite you to read carefully what is expected of these external sites regarding privacy and personal data processing.

Information on cookies


It is not mandatory to accept cookies in order to visit the website theresinlovers.com.
To accept cookies, simply click OK on the banner shown on each page of the site, or continue browsing by clicking on any functional element (link).
Close the browser tab that hosts the site without doing any of these operations implies the non-acceptance of cookies.

The pages of the theresinlovers.com website host:
- technical cookies used to not repeat the cookie warning more than once
- third-party statistical cookies, used by Google Analytics, Maps, Facebook, Adwords and PayPal.
The data collected by Google Analytics have been "anonymized", meaning that visitors' IP addresses are not tracked, even in raw form.
For this reason, no prior consent is required in the use of the related cookies.
The fonts used on the site use the "Google API" which, although not storing cookies, could keep track of the visit on Google's servers in an aggregate way. For fonts, please refer to the same privacy policy of Google linked below.

 

> What are cookies?

Cookies are small text files that the sites visited save on your device and then go to read them during the same session of visits or on subsequent visits.

> What types of cookies exist?

Cookies can be classified in:

technical cookies
guarantee the normal navigation and use of the website (allowing, for example, to make a purchase or authenticate to access restricted areas); analytics cookies are also assimilated to technical cookies when used directly by the site operator to collect information, in aggregate form, on the number of users and how they visit the site; finally, there are also functionality cookies, which allow the user to navigate according to a series of selected criteria (for example, the language, the products selected for purchase) in order to improve the service provided; for the installation of these cookies the prior consent of users is not required.
functional cookies
non-technical cookies installed by third parties to improve the user experience or collect anonymous and aggregate statistical information; for example we mean functional cookies those installed by Google Maps.
profiling cookies
they are designed to create user profiles and are used to send advertising messages in line with the preferences expressed by the user in the context of surfing the net; the user must be adequately informed about their use and express their valid consent.

Another possible classification is that between
session cookies
technical cookies that are deleted when the user leaves the site
temporary or permanent cookies
they are deleted automatically after a certain period of time.
Finally we can still divide them into
own cookies
they are installed by the site itself
third-party cookies
they are installed by external domains
theresinlovers.com uses own and functional third-party technical cookies (google Analytics).

For further information please refer to the website of the Privacy Guarantor http://www.garanteprivacy.it/cookie and to the information website on behavioral advertising and online privacy http://www.youronlinechoices.com

> What are the cookies installed by theresinlovers.com?

Own cookie group

Name DomainLengthDescription
cookielaw_module.theresinlovers.com1 yearSet by the site to not always show the cookie information bar
Prestashop-xxxxxxxxxxxxxx.theresinlovers.comfrom 1 week to 1 monthSet by the site for the correct operation of the shop
ssupp. *.theresinlovers.comsessionSet by the site for the proper functioning of the chat

Google cookie group

Name Domain Length Description
_gat.theresinlovers.com10 minutesUsed by Google Analytcs to collect browsing statistics
_ga.theresinlovers.com2 yearsUsed by Google Analytcs to collect browsing statistics

_utma, _utmb, _utmc,

_utmz, _utmv, _utmt,

NID, and numerous other variables

.theresinlovers.comvariableSometimes used by Google applications to understand the browsing history of the user, or if it is his first visit ever, if it is back on the site without closing the window or after some time, and finally on its origin

Facebook cookie group

NameDomainLengthDescription
various and variable cookies.facebook.comvariesUsed by Facebook to manage the likebox

PayPal cookie group

Name Domain Length Description
Various cookies and variables.paypal.comvariesUsed by the PayPal payment widget


You can delete cookies on your computer by selecting the options on your browser, but this may prevent you from viewing certain offers and / or communications.

Third-party contracts and opt-out available
Google:

Privacy Policy: https://www.google.com/intl/it/policies/privacy/
Information and instructions on how to manage Google cookies on partner sites: http://www.google.it/policies/privacy/partners/
Information on the use of Google Analytics cookies: https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage
Disabling cookies (including AdWords and DoubleClick): http://www.google.com/ads/preferences/?hl=it
Disable Google Analytics: https://tools.google.com/dlpage/gaoptout?hl=it
Facebook:

Information and instructions on how to manage Facebook cookies: https://www.facebook.com/policies/cookies/
PayPal:

Privacy Policy: https://www.paypal.com/it/webapps/mpp/ua/privacy-full
Information and instructions on how to manage cookies: https://www.paypal.com/it/webapps/mpp/ua/cookie-full

> How to disable cookies?

Most browsers (Internet Explorer, Firefox, Chrome, etc.) are configured to accept cookies. You can disable cookies by following the instructions provided by the main browsers, at the following links:

Chrome
https://support.google.com/chrome/answer/95647?hl=it

Firefox
http://support.mozilla.org/it/kb/Eliminare%20i%20cookie

Internet Explorer
http://windows.microsoft.com/it-it/internet-explorer/delete-manage-cookies#ie=ie-10

Opera
http://www.opera.com/help/tutorials/security/privacy/

Safari
https://support.apple.com/it-it/HT201265

Contact and reference regulations
For any question or request concerning privacy, please write to: [email protected] or send a registered letter to Resin Lovers S.r.l.s., Via Milano, 14 - 61037 Mondolfo (PU).

The relevant legislation on this subject is the EU Regulation 2016/679 (GDPR) and subsequent amendments and / or additions.


QUALITY RESIN AND SILICONE RUBBER IN ONE CLICK!

Accept

Questo sito fa uso di cookie per migliorare l’esperienza di navigazione degli utenti e per raccogliere informazioni sull'utilizzo del sito stesso. Utilizziamo sia cookie tecnici sia cookie di parti terze per inviare messaggi promozionali sulla base dei comportamenti degli utenti. Può conoscere i dettagli consultando la nostra privacy policy qui. Proseguendo nella navigazione si accetta l’uso dei cookie; in caso contrario è possibile abbandonare il sito.